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Customer Service

Our ambition is to offer you optimal service, around the clock. Here you have the opportunity to search online for workshops or tire partners and stations, or to report damage to us. 

  • car service
    Search for a workshop

    Find one of our nearest workshops or tire partners from our extensive network throughout Germany.

    Simply check online for cooperation partners around the clock, then contact them and make an appointment on your own.

    You can also get information about the cooperation partners of Allane mobility consulting by phone.


    Important note!

    Please note any deviating individual agreements within the scope of your company car regulations.


    Our team will be happy to assist you at
    +49 89 244 00 443

  • man in car
    Online claim management

    Report claim or a breakdown around the clock, with our claim notification - online and uncomplicated.


    In the event of an accident or breakdown, Allane mobility consulting will take care of the full

    Please contact our Allane 24h-Assistance

    +49 89  244 00 443 as soon as possible to coordinate the procedure in case of damage or breakdown

    Report a damage
  • happy woman with app
    "MyAllane" App

    Our app "MyAllane" offers your vehicle users a high added value through a 24/7 service for emergencies, such as a flat tire for example. The users can schedule tire change appointments directly in the app, report damage or make an emergency call.
    Transparency is of paramount importance, therefore relevant vehicle data is available to you in real time.

    Download "MyAllane" for Android

    Download "MyAllane" for iOS

Questions, queries or comments?

If you’d like further information about our company, our brands or our services, please don’t hesitate to get in touch.